Ian Brodie

Ian Brodie


Navigation
CategoryGet Clients Online
Featured

Get Clients Online

The strange mathematics of winning clients through nurture

Posted on November 30th, 2016.

Here's something that fascinates me about winning clients.

As I'm sure you know, when you first come into contact with potential clients the chances are pretty slim that they'll be ready to buy from you then and there.

Might be 1%. Might be 2%. Maybe 5%. It depends on the situation, but it's usually very small.

I did a recent test of Linkedin Advertising that bore this out. I ran an ad for two weeks, got 108 new subscribers, and 2 of them joined Momentum Club a few days after signing up: just under 2%.

That leaves 98% of new contacts that need nurturing before they'll be ready to buy.

Of course, some will never be ready. If you've generated those leads via outreach or just happened to bump into them at an event then they're probably not very qualified. But if they sought you out to sign up for a relevant lead magnet then a good percentage of them will eventually be ready.

If we're conservative, let's say 30% of them will be ready to buy some time in the next 2 years.

Here's what I find so interesting about the mathematics.

Overall, a lead is 15x as likely to buy over time as they are initially (30% vs 2%). That's why building credibility and trust over time rather than just ignoring your non-buyers is so vital.

But…

If you look at it on a week-by-week basis, that 30% happens over about 100 weeks (i.e. 0.3% per week), whereas the 2% typically happens in the first week. So on a week-by-week-basis, a new lead is 7x as likely to buy in their first week as they are in any other week. That's why it's vital not to waste that initial period and to give new prospects every opportunity to buy if they're one of the ones who is ready right away.

It almost seems like a paradox. Given those numbers, should you focus on trying to win clients quickly when they first connect, or should you put your efforts into the bigger number of people who need more nurturing?

I see some people who focus exclusively on trying “strike while the iron is hot” and sell early on. I see others who eschew that approach and focus on long-term nurture; almost refusing to sell in the first few weeks because it's “too early”.

Of course, the right answer is that you need to do both. Capture the people who are ready initially AND nurture relationships for the bigger long term sales. 

It's not easy but it is possible to do both.

Featured

Get Clients Online

Break free of the “vendor trap”

Posted on October 11th, 2016.

I've had a couple of conversations recently that have caused me to go back and look at an article I wrote way back in 2011 called “Why I've changed the way I sell, and why you should too”.

You can read it here.

Normally when I look back at my old writing I think “how could you have been so dumb?”

But in this case it turns out I was actually talking sense. 

In fact, the effect I talk about in the article has become even more pronounced. And I see so many smart professionals with so much to offer ending up competing on price as a result.

In the article I talk about how the default position of clients today is to see you as  just another vendor, and what to do in sales meetings to break out of that frame and be seen as the expert you really are.

Since I wrote the article I've come to realise you can get the most impact by starting earlier. By using the same techniques in your marketing as well as when you're face to face with potential clients.

I'll share more details on that tomorrow. But for now, take a look at the article, see if you agree with my conclusion, and share your thoughts in the comments.

>>> Click here to go to the article <<<

Hope you find it useful.

Featured

Get Clients Online

Three Steps To Get More Email Subscribers From Your Website

Posted on September 23rd, 2016. 3 Steps To Get More Email Subscribers

You don’t need me to tell you that a responsive email list is the key to winning clients and selling products online.

For every clickbait headline from some attention-seeking guru proclaiming that email marketing is dead, there’s a ton of studies and analysis showing that email still drives exponentially more sales than any other channel, and is the preferred method of business communication across all age groups.

But, of course, knowing that building a responsive email list is key to your success and actually building one are two very different things.

In my early days online I did what most people do. I put a nice little “Subscribe to my Newsletter” box in the sidebar on my blog and waited for a flood of subscribers to come rolling in.

It didn't happen.

And there was far less competition back then, certainly in terms of people providing tips to consultants, coaches and other professionals about getting more clients.

It's even tougher to get subscribers today.

Today in almost every niche you can’t move for falling over newsletters and email courses. Today you have to work a lot harder to get the right email subscribers.

“Subscribe to my Newsletter” doesn’t cut it anymore. Nor does a simple box in your sidebar.

In this blog post, you’ll discover the three most important factors when it comes to turning visitors into your website into email subscribers. Get these three right as some of my students have done and you’ll often double or triple your email signup rate.

Click here to find out how to get more email subscribers…

Featured

Get Clients Online

The 9 Biggest Web Design Mistakes That Will Lose You Clients

Posted on September 12th, 2016. 9 Biggest Web Design Mistakes

Ever been impressed with someone when you meet face to face, see them speak, or talk over the phone; only to visit their website and feel let down by their online presence?

Wonder if that might be happening when people first visit your site? It probably is if you're making some of these big web design mistakes.

Your website is the hub of your online marketing activity, and it's your clients' window in to your world. An effective “Client Winning Website” can have a big impact on your ability to attract and win clients. A bad one can put them off completely.

Problems SolutionsAnd it's not just the obvious things that can hurt you. Some of the most beautiful, professional looking websites can have huge problems when it comes to their effectiveness at getting you clients.

In this post we're going take a look at what, right now, are the biggest problems with most professional service websites and more importantly, what you can do to fix them.

Click here to discover the 9 big mistakes and how to fix them…

Featured

Get Clients Online

The strange psychology of Value in Advance

Posted on August 7th, 2016.

As someone who's been a subscriber to my emails for a long time you've no doubt heard me mention the concept of “Value in Advance” quite a few times.

Normally when I talk about it I discuss how by making sure your marketing delivers value to your potential clients (a free report, a high value briefing etc.) you generate much more interest and goodwill and get connected with way more people who are actually interested in what you have to offer.

But there's another element to Value in Advance I usually don't mention.

It's that giving Value in Advance is a strategy that you're much more likely to do. 

Now I'm not arguing that it's easier than traditional promotional marketing. In fact the reverse: it takes time and effort to create the value you're going to give away free.

But the key thing is that for most of us, we don't like being promotional. We don't like pushing our services on other people. We don't like showing off about how good we are.

But we do like helping people.

So a Value in Advance strategy is powerful both because potential clients like it, but also because you'll feel comfortable doing it.

And marketing you feel comfortable doing gets done. Marketing that makes you feel like you're being pushy or promotional doesn't.

Featured

Get Clients Online

The Truth About Content Marketing

Posted on July 10th, 2016. The Truth About Content Marketing

It's difficult to move these days without hearing that “content marketing” is the future of marketing. If not the present or even the past.

It's somewhat trickier to pin down exactly what content marketing actually is.

The problem with most definitions of content marketing is that they confuse and blur rather than clarify. They talk about how content marketing is all about “creating and distributing valuable and relevant information” as if somehow in the past all you needed to do was send useless irrelevant information to customers and they'd bite your hands off to buy your products.

Creating valuable, interesting material that your customers and potential customers want to receive is good marketing. It's not specific to content marketing.

Click here to find out the REAL difference between content marketing and more traditional advertising »

Featured

Get Clients Online

How I Got Out Of Gmail’s “Promotions Tab Jail” (And The Tools & Techniques You Can Use If You’re In There Too)

Posted on June 13th, 2016. How I Got Out Of Gmail's Promotions Tab Jail

A couple of weeks ago I woke up to a nightmare scenario for any email marketer.

As I do most days, I tapped away to write an email I thought would be useful, interesting and fun for my subscribers. Job done, I shot off a test email to myself to make sure the links were all working.

5 minutes later, it hadn't arrived in my inbox. Another 10 minutes and it still wasn’t there. I sent another one.

Still nothing.

Then I spotted a notification that there were new emails in my Gmail promotions tab.

Surely not? Surely my own emails that I read on a regular basis aren't going into my promotions tab?

But yes, they were.

According to Email Deliverability expert Chris Lang, you get an 8-10% increase in opens and clicks simply by being in the primary tab rather than the promotions tab on Gmail.

That's a huge difference. And it's a direct hit on your revenue if email is a key part of your marketing.

Lang estimates that Gmail runs about 40% of the world's email behind the scenes. In my case, since my clients tend to be smaller businesses it's probably higher.

So ending up in the promotions tab is bad, bad news.

So why was I in there and more importantly: what could I do to get out? I started looking around for answers.

Click here to find out why emails end up in the Promotions Tab and how to get out if you're in there too »

Featured

Get Clients Online

What you need to make your marketing work

Posted on December 20th, 2015.

Back in college 30 years ago my friend Stuart suggested we join a gym.

“If we get in shape, we'll be able to drink more” he said. That's student logic for you.

Needless to say, we didn't last more than a session or two at the gym.

That's the thing with hard work like working out. If you don't enjoy it and you're only doing it for the results it's really difficult to keep it going long term.

It's why, when you're trying to figure out what marketing to do, you need to make sure that the approaches you select are ones you enjoy doing.

Not necessarily initially. When things are new and difficult they can always be rather painful. The first few blog posts I wrote and videos I made took me an age and were a real struggle.

But after a while I came to really enjoy writing and making videos. Still do.

That's why years later I'm still writing blog posts and emails and doing videos. I don't just want the end result, I enjoy the process.

There are some bits of marketing we can outsource, of course. But most of us need to do a lot of our own marketing. And if we try to do things we really don't enjoy doing then no matter how effective they are in theory, we'll just give up on them before we get results.

Far better to pick the second best method you'll actually do than the very best one you won't.

Stuart lives in Australia now, swims a lot, and is way healthier than when we were in college. I'm walking 5 miles a day and I'm exercising 3 times a week in our converted loft. 

Don't give up at the first hurdle. But if you've worked hard at a particular marketing method and you still hate it, it might be time to find a different one you'll stick too.

Featured

Get Clients Online

Social Media Automation: Does It Work?

Posted on October 7th, 2015.

A quick note before you jump in to read – this was originally written in 2015 and the experiment I ran relates to the social media algorithms at that point in time.

My experience now (2018) is that LinkedIn has updated its algorithm to be more like Facebook's – ie if you make repeated posts with limited engagement it will decrease your reach significantly. So do be careful and test first.
Now back to 2015…

If you're a social media purist who believes that the only way to “correctly” use social media is for personal interaction then look away now. What I'm about to say will probably annoy the heck out of you.

Personally, I'm a pragmatist.

Not just with social media, but with all marketing.

Click here to find he results of my experiment »

Featured

Get Clients Online

Which of these will win?

Posted on April 26th, 2015.

I've been testing a new widgety thing on my website..

As you probably know, the main goal of my site is to get people to sign up for these regular emails. That's my best way of being helpful and building a relationship.

So normally I keep things very simple on the site. Just the content, a few links, and various sign up boxes.

No distractions. Nothing much to take people away from signing up.

But on the other hand, you've probably seen those little thumbnails at the bottom of articles on news sites with links to other related articles on the site.

They increase the amount of articles on your site people read, so that increases the opportunities people have to sign up. Although they may choose to read another article instead of signing up.

So which one will get me more signups? Plain and simple with all the focus on signing up. Or getting more articles read and hopefully more signups that way.

Here's another dilemma…

You want people to sign up for a webinar from advertising. Do you promote the webinar directly, or offer some sort of lead magnet to get email subscribers and then promote the webinar to subscribers?

One route is more direct. The other offers instant gratification to subscribers so may well get more people to sign up initially, but they might not then go on to register for the webinar.

Which will win?

Frankly, I have no idea in either case.

I can see the logic on both sides of the argument.

The only way to know is to test.

And you have to do the test for yourself too. You can use other people's results as guidelines and starting points. But in that second example I know people who've tested and got more registrations going directly to the webinar and others who've tested and got more through a lead magnet.

Understanding analytics and testing may be the most important skills when it comes to online marketing.

No matter how talented you are at writing. No matter how great your headlines and calls to action are. Eventually, someone who knows how to test and improve will iterate their way past you.

It's not glamorous, but it's effective.

Learn how to use Google Analytics.

Use a tool like Visual Website Optimizer or Optimizely to test different options like headlines, offers and optin form designs on your website and see which one does best.

Not every test will produce a winner. But over time your results will improve step by step.

And no one will know why, but you.

So no one will be able to get the same results as you :)