The Rise of Cynicism and Suspicion (and what to do about it)

Do your eyes roll whenever you get yet another email or see yet another ad claiming they can “bring you a flood of clients”, “double your conversion” or “take your business to the next level” (I’m not even sure what that last one means, but I see it a lot).

Me too.

One of the side effects of being subjected to so much more advertising than before is that we’ve grown immune to it. In fact, I’d go so far to say that we’ve grown allergic to it.

Whenever I see an ad, or hear someone making a claim about the wonderful results I’m going to get from their product or service my immediate reaction nowadays is just to disbelieve it. The bigger the claims, the more suspicious I get.

And I’ve seen it from the other side too. I’ve written emails and sales letters where I’ve meticulously crafted benefits statements to describe the wonderful things people would get if they bought the product or service. Only for them to be outperformed by simple, descriptive text saying “here’s what it is, here’s what you’ll get from it, here’s how to buy it”.

Cynicism and suspicion are the kryptonite of traditional benefits-driven sales copy.

So what can you do instead?

There’s a terrible temptation when you see how much your competitors are hyping their offerings to do the same yourself or try to “one up” them. But I’m finding that, in the main, my potential clients respond better to simplicity and straightforward descriptions.

That’s not to say you don’t talk about the benefits. But don’t use hype-filled language.

Better yet: demonstrate rather than claim.

Give examples of what they’ll get rather than telling them how amazing it will be. Rather than saying they’ll get a “flood of new customers”, tell them about how John the plumber got 27 new enquiries in 5 days as a result of the marketing you did for him.

And there’s one specific technique that seems to work well to highlight benefits without raising defenses. It’s to tell stories.

By illustrating your points with an interesting story you get your readers or listeners into “pay attention” mode rather than “shields up” mode.

I give some examples of how to do this in face to face discussions in my Selling with Stories article.

Or for a real masterclass in using stories to build deep client connections and cut through resistance, join me this Thursday for a free webinar with copywriter Daniel Levis who’s made a real art out of “selling more by selling less”.

Register for Free Sell More By Selling Less Webinar

See you on the webinar!

The Magnificent Seven Ride!

Are you part of a mastermind group?

If you are you’ll know they can be incredibly valuable to your business. You get helped (and challenged) by a team of other business people with complementary skills to your own.

I’m part of a couple of mastermind groups and I credit them with triggering some of the deepest insights and biggest breakthroughs in my business over the last couple of years.

And now you can benefit from the insights and knowledge of some of my mastermind partners. All free.

Six of the guys I regularly talk with to work on MY business have all agreed to to join with me in a series of teleseminars & webinars designed to help YOUR business.

Each of us will present a free webinar or teleseminar in our areas of expertise.

We’re calling ourselves the Magnificent Seven. I reckon I’m the Steve McQueen character (but no one agrees with me).

You can see descriptions and a link to sign up for each talk below. We’ll be recording each one and sending out recordings to the people who sign up – so even if you can’t make the timing of the event it’s a good idea to register.

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First there is Steven Washer. He’s a video marketing expert who’s translated a method that achieved over $20,000,000 in corporate sales into a simple formula that can be used by any solo entrepreneur. He’ll show you how video levels the playing field and attracts your ideal clients, and you’ll walk away with a gift that will get you started right away.

Sign up now for 2012 – The Year of Video Marketing.

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Then there is Bnonn Tennant. He’s a “conversion-rate optimization expert”, which is a fancy way of saying he helps people make more sales online through improving their websites’ content and design. In his session, he’ll run through the top 5 things anyone can do today to improve their online sales — and if you’re one of the first 5 to sign up, he’ll also show how these 5 changes apply to your own site. Sign up now for Boost your website’s sales today with these 5 simple changes
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Next on my list of heroes is Bill Silverman. Bill’s a business coach and he’ll point out the most common mistakes that can literally suck the horsepower right out of your client attraction efforts and he’ll share low-cost, quick-hit approaches you can use immediately in: Best Low Cost Strategies to Add Real Horsepower to Your Marketing and Sales… to Get More Customers Now
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Next is Donnie Bryant. He’s is a direct response copywriter. He studies the psychology of persuasion to create compelling sales and marketing messages for his clients. In his session, Assembling the Persuasion Puzzle, he’ll share the unifying truth that experts like Robert Cialdini and others have never revealed in public
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Then there is Dov Gordon. He’ll show you 5 Steps to A Consistent Flow of Customers. Does it ever feel like you’re winging it with marketing and sales? Working hard but it’s not adding up? Overwhelmed with the many marketing activities you should be doing? Dov will show you how to build a simple, repeatable system that brings you a consistent flow of customers by doing only a few things well.
Mike Seddon - Answering your Website Promotion Questions
My next hero is Mike Seddon. He’s a web promotion specialist and knows all the secrets to getting lots of visitors to your website. He’ll show you how to Unlock the Internet Jetstream and Flood your Website with Customers using his top traffic building tips. SEO, Pay per click, YouTube, Facebook. You name it. He’ll show you the tricks in this free webinar. Plus he’s offering a special free gift for everyone who registers.
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And finally, there’s me. I’ll be running my webinar on Pain Free Marketing for Consultants and Coaches where I’ll share the top strategies that consultants and coaches can use to rapidly grow their business while adding tremendous value to their potential clients. I previewed this webinar just before Christmas last year and it got possibly the best feedback I’ve had for a webinar.

 
I hope you’ll join us on at least one call. These guys have been a huge help to me and they can be the same for you.

Win a Free Website

** The competition is over – the winner was Rob Worth of Worth Solutions – congratulations Rob **

As you know from my many blog posts on the subject, for me your website is probably your most important marketing asset.

In my Client Attracting Websites course, I show you how to develop your own site using WordPress and some simple tools.

But many people, of course, would prefer to get someone else to create the site for them.

The trouble is, it’s tough to find a decent web designer who doesn’t cost the earth.

So to solve that problem I’ve teamed up with web designer Lynda Nicholson (a Brit now living in the US) who designs wordpress websites for small businesses.

Lynda is offering to build a free website for one of my subscribers.

You’ll get your own tailored site based on the Studiopress premium Freelance theme (specially designed for small professional firms). You can see an example of the theme here.

Lynda will build the site for you and tailor it with your logo and colour scheme. She’ll also create your core website pages (the About Me, Services, “Who I work with” and Contact Me pages based on content you supply) along with setting up a blog for you.

And she’ll host it for you free for a year.

All free. No strings attached.

All she asks is that you allow her to use your site as part of her portfolio to showcase her work.

The competition is for solo professionals and small professional firms (consultants, lawyers, accountants, coaches trainers, etc.) To enter the competition, just put your name and email address in the form below and your name will be put into the hat:

** Competition now over **

I’ll be drawing the winner on Janurary 15th and publishing the result on my blog.

If you don’t win, Lynda will be in contact to offer you a great deal on website design. There’s absolutely no obligation to this – but it is a very good deal indeed).

Best of luck!

Ian

Free Webinar: Get More Momentum

2012 will be a make or break year for many businesses.

The economy looks set to remain stagnant at best, and clients are still tightening their belts and putting pressure on their consulting, coaching, training and other professional support.

Yes despite this, some firms are getting their best results ever. They’re growing and gathering momentum despite the economy and increased competition.

On Monday 19th December and Wednesday 21st December I’m going to be running a 60 minute webinar where I’ll be reviewing what it takes to get into the “winner’s circle” in 2012. The marketing and sales strategies that are working right now to attract and win clients.

And I’ll be sharing the 5 Momentum Strategies you can implement to build your own momentum and drive growth for your business.

The webinar’s free to attend, just select which one you’d like to come to (the content will be pretty much the same on both) by filling in the relevant registration form below.

If you’re not already a subscriber to my weekly “Insider Strategies” emails I’ll also hook you up to receive those (they’re my best stuff – just ask my subscribers!).

** The webinars are now over. **

The Third Best Decision I Ever Made

Best two decisions I ever made: getting married and having kids. Obviously.

Third best decision?

Becoming self employed: setting up my own consulting/coaching business.

Way, way, way ahead of any other decision.

It’s not just the freedom – though that’s great. It’s not just the money – that’s good too.

It’s the control. Deciding what to do with my business and my life, when I want to do it.

Of course, I still have to answer to clients. But I decide who I want to work with, on what issues, in what way.

Being self employed isn’t for everyone. If you need the certainty of a regular salary cheque or the direction-setting of a boss, it’s probably not for you.

And it’s not always an easy ride. There are many things, looking back, that I wish I’d done differently. Things I know now I wish I’d known then.

If you’re thinking of becoming self employed yourself I can think of no better guide to doing it successfully – of learning the lessons I had to learn the hard way – than the upcoming FREE “Taking the Plunge” Audio Masterclass Series.

To jump straight to the details and register if you want, click here.

The series is hosted by my friend and expert coach on becoming self-employed, Antoinette Oglethorpe, it brings together 10 leading experts on the key areas that will make your transition to self-employment a success.

The speaker lineup includes:

  • Me – on how to get your first client
  • Michael Zipursky – founder of Business Consulting Buzz, the leading web resource for consultants – on Getting Started as a Self Employed Consultant
  • Andrew Thorp – founder of MojoLife and the Speakeasy Groups – on How to “Find Your Mojo” and Turn it into a Business Proposition
  • Gladeana McMahon – chair of the Association for Coaching and author of over 20 books on coaching and counselling – on Getting Started as an Independent Coach
  • Heather Townsend – author of the best selling FT Guide to Business Networking – on How to Start Building Your Business Network
  • Sharon Gaskin – founder of the Trainers Training Company – on Getting Started as a Freelance Trainer
  • Meg Edwards – senior coach at the David Allen Company, creators of the Getting Things Done productivity system – on Getting Everything Done when you’re Self-Employed
  • Helen Stothard – founder of HLS Business Solutions, VAs to coaches, consultants and trainers – on How to Keep on Top of the Admin Required to Run a Business
  • Mike Harris – the man behind three of the UKs leading plcs: Egg, First Direct and Mercury Communications and chairman of the UKs leading online identity company Garlik – on How to Develop Your Business Proposition for Self Employment
  • Antoinette Oglethorpe – expert coach and consultant on becoming self employed – on How to Manage the Transition from Emplyment to Self Employment

The series is a set of free audio interviews being broadcast 2 per day starting on Monday 3rd October. If you’d like to find out more about the series and register, head over to:

www.takingtheplungeseries.com

I’m up first at 6pm UK time on Monday 3rd Oct – see you there.

How to Email Important People…Free Webinar on Thurs 18th August

** Update: the Webinar with James is now over. We completely filled out our GotoWebinar allocation so apologies if you couldn’t get on. Thanks to all participants, and to everyone who tweeted, emailad and called me to send their thanks and appreciation. For those interested, there’s a replay of the webinar available by clicking here.  **

Have you ever sent a critically important email to a client and heard nothing back, yet not known why?

Are you frustrated that when you try to make an initial contact with potential clients it feels like you’re just “spitting words into the abyss” and you never get a result?

Or do you find your emails often get misinderstood and you end up spending half your time firefighting and explaining what you really meant?

Well, that certainly applies to me.

If it applies to you too, you’ll love this new resource I’ve found.

This week I’ve been reading “How to Email Important People – a guide for better communication” by James Clear.

It’s by far the simplest, yet best guide I’ve found to getting your message across in email so that you get a response.

it’s based on a study James did of email best practices of over 1,000 people. And he followed up with detailed case studies of business people who’ve been ultra-successful at using email to connect with the right people and build their business.

It covers:

  • How to ferret out the email addresses of the key people you want to connect to
  • How to write email subject lines that get your emails opened and read
  • How to get a response to your email
  • How to create a positive impression
  • How to deal with negative emails
  • And it includes half a dozen or so sample emails you can swipe to use yourself with a little tailoring

I’ve asked the author of the book, James Clear of Passive Panda to join me on a free webinar on

Thursday 18th August at 6pm UK time, 1pm Eastern Time in the US

On the webinar he’ll be sharing some of the key techniques that he’s found to get your emails open, read and responded to. And he’ll be doing a live analysis of successful and unsuccessful emails.

The webinar is completely free to attend. Just enter your details below to register.

You’ll get a confirmation email with the link to the webinar and reminders nearer the time.

 

 

    “How to Email Important People” Webinar

 

See you on the webinar!

Ian

Ian Brodie Signature

*** You know the score with these webinars – James will deliver an hour of rock solid advice and guidance on creating creat emails that get you noticed and get a response. At the end, he’ll say a few words to promote his book and encourage you to buy it. If you do, I’ll get a commission too for setting up the webinar.

I think the book’s great, and am implementing the advice myself – but do of course make your own decision, rather than just buying it because I say so. ***

Linkedin Training: Free Webinar with Lewis Howes

** Update: the Linkedin Webinar with Lewis is now over. We got some brilliant feedback on the webinar (check twitter for details!) so thanks to all participants. For those interested, there’s a replay of the webinar available (along with my very best tip for getting clients through Linkedin) by clicking here.  **

I’m hosting a free webinar on Thursday 30th June with Linkedin expert Lewis Howes on how to get more traffic, leads and sales on Linkedin. You can read more details and register below:

Linkedin Webinar with Lewis Howes

I love Twitter and Facebook. Lots of fun. Lots of potential.

But when it comes to actually getting more clients for your business right now: Linkedin is still tops.

I was an early adopter of Linkedin. And once I realised its potential for business development I learnt all I could about how to use it effectively.

I’ve run training courses on Linkedin. My article on Linkedin for Professionals appears as #1 in Google when you search for Linkedin Tips.

In short, I thought I knew it all when it came to Linkedin.

So it came as a bit of a shock at the weekend when I found a whole bunch of high value Linkedin tips and approaches that I’d not even considered before.

I’d bought an online training package called LinkedInfluence – fully expecting it to be the “same old same old”. Instead, what I found were new ideas and concepts that I wish I’d known years ago.

One of the methods on using Linkedin groups hit me so hard I immediately stopped the video playing, went online to Linkedin and implemented it then and there. And I felt like such a fool for not having done it earlier. Come to think of it though – I’m a member of 50 Linkedin groups and not one of them is doing it either – so I wasn’t the only one who hadn’t figured it out for myself.

After watching the first couple of videos I got on to email and contacted the author – Lewis Howes. Frankly, this stuff is too good not to share.

Lewis has agreed to run a 60 minute webinar with me where he’ll share some of the top Linkedin tips and ideas from his online training course.

Now two things you need to know about Lewis:

1. He’s young (annoyingly young for an old guy like me!). I watched the videos thinking “there’s no way this guy can be a real expert – he’s too young.”. You’ll think the same thing too. And you’ll be wrong.

2. He’s not just a trainer or social media consultant who’s turned his hand to Linkedin to make an extra buck. Lewis runs a sports media agency – and he used Linkedin to build that agency. So these are methods that work in the real world – not just in the training room.

The webinar is completely free, and is scheduled for 9pm UK time (4pm Eastern/New York time in the US) on Thursday June 30th.

Lewis will cover how to:

- Generate more Leads for Free on LinkedIn
- Build a targeted community of potential customers
- Increase your Connections by 3X over night!
- Find the Job you have always wanted
- Drive traffic to your website and sales pages
- And more…

If you register for the webinar you’ll get 2 bonus Linkedin videos – one on your headline and one on how to get to the top of Linkedin searches.

You can register for the webinar here:


 
Register for the FREE "How to Generate More Traffic, Leads and Sales with Linkedin" Webinar with Ian Brodie and Lewis Howes


 
 

Now, of course, Lewis is interested in selling more of his online Linkedin training. So at the end of the 60 minutes he’ll tell you more about it and how to get hold of it. There’s no obligation at all – though I bought it myself and recommend it.

If you do decide to buy it, I’ll get a small commission for introducing you (yay me).

But as I say, there’s absolutely no obligation and we’d love to have you on the webinar anyway.

Ian

Going Self-Employed? Complete this survey and bag some free training

I wrote recently about how going self-employed and setting up my own business was the best thing I ever did.

Well, wife, kids and supporting Newcastle aside that is.

In that post I pointed you at a great report by my friend Antoinette Oglethorpe on How to Become Self Employed Confidently and Successfully.

Antoinette’s now running a quick survey for people thinking of becoming self-employed to see what their biggest questions and challenges are. She’s going to take the outputs and turn them into a series of free teleseminars/webinars.

So if you are thinking of going solo, and you’d like your specific questions answered and some free training to boot – head over to Antoinette’s survey by clicking here.

Thinking of becoming self-employed? Check out these resources first.

A lot of my clients, and a lot the people who read this blog are self-employed/freelance consultants, coaches or other professionals.

Many others have written to me saying they’re thinking about going solo or are on the verge of taking the plunge.

Frankly, going solo and setting up my own business was the best career move I ever made. It’s not all been plain sailing, but I wouldn’t go back for the world.

What I do wish though, is that someone had laid out all the pitfalls and challenges for me beforehand so I went into it with open eyes. And I really could have done with advice about what it’s actually like working alone and how to make it work for you and build a support network to help.

Well, the good news is that someone has.

My good friend and fellow self-employed consultant/coach Antoinette Oglethorpe has developed a free report on ‘How to become self-employed confidently and effectively‘. It’s a detailed guide to what it takes to make self employment a success.

Antoinette is an executive and career coach for business leaders – so the report’s written very much with senior and experienced people in mind, rather than for those fresh out of college. If you’re currently in a senior position or have “been around the block a while” then the report will be particularly relevant for you.

If you sign up for the report, Antoinette will send you a further series of tips and tools. You can also check out some of the articles she’s written on successful self-employment on her blog by clicking here.

You can get access to the report here:

http://www.antoinetteoglethorpe.com/taking-the-plunge/

Cheers,

Ian

———-
Image by Tim Geers

Client Breakthrough Available on Kindle: all Proceeds to Tsunami Charities

Like me, you were probably shocked at seeing the impact of the Tsunami last week.

Every time I checked the news things seemed to get worse and worse. We still don’t know the full human cost of the disaster.

Since then I’ve been thinking, how can I help?

I found myself thinking “if only I had a book or something I could donate the proceeds from to Tsunami charities”. Unfortunately, my big, exciting best-selling book is still in the planning stage.

But yesterday I realised I did have something that might be able to help. I spent last night converting my Client Breakthrough ebook into Kindle format.

It’s now on sale at Amazon.com here and Amazon.co.uk here.

It’s $4.99 in the US and £3.10 in the UK. Every penny I get from it (roughly $3 a copy – the rest goes in tax and Amazon’s fees) will go to Tsunami charities.

Now it’s not new content. Just a more convenient format. You’ll be able to read it on a Kindle, iPhone, iPad or any device with a Kindle reader including PCs and Macs.

You can still get a copy for free by subscribing to my newsletter.

But I hope you won’t. I hope instead you’ll buy the Kindle version and do a little bit to help. Maybe even if you already have the PDF.

Or if you already have it and you found it helpful, why not write a quick review on Amazon here or perhaps Tweet this blog post or share it on Facebook to encourage others to buy it and help out.

In the grand scheme of things it’s just a small gesture. But small gestures add up.

Thanks

Ian Brodie Signature

The Authority Formula – A Marketing Case Study

If you’re reading this any later than Thursday 10th March, the chances are the links below won’t work – but hopefully the case study still makes sense.

A couple of days ago in my post on Obliquity and the Branson Effect I mentioned that Greg Habstritt was launching an online training product called the Authority Formula.

Given that one of the main things I talk about is Authority Marketing and establishing yourself as an authority in your field, in some ways this product could be seen as a competitor to my services. So I decided to take a look behind the scenes a little.

I signed up as an affiliate (which means that if anyone buys Greg’s product after coming to it from a link on my site, I get paid a commission) and that allowed me to get updates on what’s going on with the launch.

The launch consists of 4 videos in sequence. It’s what’s known as a “sideways sales letter”. Instead of a normal long sales letter where you read down it to find out about the product, what it can do for you and eventually how much it costs – the sideways sales letter scrolls “in time”.

So in other words the first part that would be in a sales letter is in the first video – essentially grabbing your attention and warming you up. The next videos give a bit of insight into the things you’ll be learning. Then the final video lays out the full program and eventually shows the price. Each video is released a few days after the previous one.

It’s a neat way of doing things. Instead of forcing people to read a humongous long sales pitch – you drip feed it over time – rather like you would if you were building a relationship face to face. It’s the way most high end products in the Internet Marketing field are sold online these days – and it’s being increasingly used in other markets. There’s no reason why it can’t be used to launch consulting, coaching or other service products.

Of course, it relies on people being willing to come back and watch each video in succession. That means each video has to be valuable in and of itself. If the content is weak – you won’t come back for the next one. But if the content is good, not only will you keep coming back, it will build your desire for the product and your confidence in its quality.

And it generates “buzz”. If people find the videos useful they’ll tweet them or mention them to their friends. It’s no coincidence that there’s a comment system below each video that allows people to comment on Facebook about the videos.

And since you hand over your email address in return for access to the content and to get reminders when the next video is available, it also builds the email list of the person doing the launch. So even if you don’t buy anything now, if the content was high quality, you may well buy something in future.

So the question is: how good is the content in the Authority Formula launch.

My assesment is “not bad at all”.

It’s not groundbreaking or revolutionary if you’ve been in the marketing field for a while. But as I’ve said before – it’s not silver bullets that drive success in marketing – it’s the simple things done consistently well. What Greg covers in the videos, he covers well.

Video 1 is “The Branson Effect” (click here to see it). It’s an introduction to Authority, why it’s important – and the importance of focusing on an area you have a passion for if you want to become an authority. For me, this is a core principle. It’s only by having passion for something that you’ll have the dedication to put in the time to become an expert at it.

Video 2 is “The Million Dollar Multiplier” (click here to see it). It talks about what it takes to become an authority, and about how to communicate what you do in a way that resonates with potential clients. This is a very simple principle that’s been covered many time in marketing courses – but so many businesses get wrong. Greg teaches it well.

Video 3 ia “Your Biggest Questions” (click here to see it). Literally a fireside chat with Greg where he answers questions people have asked in comments to the previous videos about Authority.

Video 4 is “The Blueprint Revealed” (click here to see it). Where Greg goes through in detail what’s in his Authority Forumula Blueprint. I really liked this video – it showed me all the things he believes you need to do – from getting your mindset right to your market positioning to building your perceived authority ro packaging and promoting your services. It’s really comprehensive and looking through this highlighted some gaps in my own marketing. So well worth looking at.

There are associated PDFs and online tools with each module. You’ll probably have to “opt-in” by giving yoru email address to get access to the videos.

Please note – the shopping cart to buy the product will go live on Thursday – and at that point the videos will be taken down – so if you want to watch them you need to head across to the site now.

So overall I’m impressed – and a little jealous as I was thinking of developing my own Authority Marketing product later this year.

Now I can’t vouch for the actual training product itself as I haven’t seen it (my inside affiliate status didn’t get me that, sadly). But the launch materials are excellent, easy to understand, and well targeted at professionals and entrepreneurs who want to use a strategy of building their authority in their marketplace to succeed.

More importantly – this is a good case study to learn from. There’s no reason why new consulting, coaching or other professional services can’t be launched in this way. By creating high value previews you can build up excitement and buzz about your new service – while building your own credibility in the process.