Ian Brodie

Ian Brodie teaches consultants, coaches and other professionals to attract and win their ideal clients by becoming seen as authorities in their field.

Tagclient onboarding

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3 Simple Steps For A Brilliant Client Onboarding Process

Posted on 15th June 2015.

This week's 5 Minute Marketing Tip is about “client onboarding”: the critical first communications and interactions with new clients, customers or email subscribers that set the tone and expectation for your relationship with them.

In the video I share 3 simple steps for every onboarding process that will get your relationship off on the right foot so that you turn more email subscribers into buyers, get more enthusiastic clients, retain them longer, and get more referrals.

This is something you can implement with just a little bit of thought, preparation and attention to detail.
Click here to watch the video »