Posted 1st June 2018.
Clients want the impossible.
Always have. Always will.
And if you're in consulting or a similar advisor profession, the particular type of impossible they want is that paradoxical combination of “new and different” with “tried and tested”.
New and different = something their competitors aren't doing, so will give them a competitive edge.
Tried and tested = proven, so they won't be taking a risk by implementing it.
Of course, a moment's thought will tell you something can't really be both new and different AND tried and tested. But “wants” are driven by emotion and gut feel. Cold hard logic doesn't often get a look in.
Click here to read how you can deliver the impossible!
Posted 16th April 2018.
Of all the problems I hear from people struggling to win enough clients, probably the most frequent is “I just can't find the time for marketing”.
It's an insidious problem. No matter how smart you are, no matter how brilliant the marketing strategies you're trying to implement: if you can't find the time for them then you won't get results.
And it's such an easy trap to fall into. If we're not naturals at marketing we probably don't know how to do it efficiently. And we probably don't enjoy it, so we kid ourselves that we're doing OK, we have enough clients for now, something will turn up anyway…and so we avoid doing the marketing we really need.
But it absolutely is possible to fit effective marketing into a busy schedule. What it takes is a combination of mindset, ruthless prioritisation, scheduling and techniques for doing your marketing efficiently. And that's exactly what you'll learn in this guide.
Click here for the Ultimate Guide to Making the Time for Marketing »
Posted 29th July 2017.
A little while ago, after being named by OpenView Labs as one of their Top 25 Sales Influencers – their list of “25 of the most powerful thought leaders in the world of sales management, lead generation, and more” – I wrote an article on 3 relentless trends that are disrupting marketing.
Let's take a look to see how they turned out…
Click here to see the results »
Posted 14th June 2017.
If you've worked in a service business for any length of time you'll know the power that customer testimonials can have in shaping buyer decisions. Especially when the service is expensive, intangible and new to the buyer.
According to PowerReviews' 2018 survey, 97% of consumers check reviews before buying.
And as I showed in my recent article on how to get star ratings to appear in the Google search results, having those reviews visible in the search listings can give you a significant boost in clicks to your site too.
So if that's the case, how come most of us don't use customer reviews and testimonials all that often on our sites?
The truth is that despite knowing how valuable reviews and testimonials can be, most of us don't have anywhere near as many really strong ones as we'd like.
In this article, I'm going to show you how to get more customer reviews and testimonials by following a few simple steps. So let's get going…
Click here to find out how to get more customer reviews and testimonials »
Posted 23rd July 2016.
If you've read Email Persuasion you'll know that I recommend writing your emails in an informal style: as if you were chatting to a good business friend over coffee.
Every now and then I get asked “why?” Especially given that the dominant style of writing business emails is much more “professional” (ie stiff and formal).
My recommendation comes mostly from personal experience. I started getting better results (more interactions and more sales) the more I wrote informally. And partly because writing informally is a generally accepted best practice for sales letters.
But honestly, I wasn't quite sure that was enough. I wanted some real, solid evidence that writing informally worked.
Strangely enough, there seems to have been very little testing done on informal vs formal writing in the marketing world. It's just kind of accepted wisdom that informal works best.
But there has been quite a bit of testing done in other fields, notably in online learning.
In a meta analysis published in Teacher Magazine in 2015, Professors Paul Ginns, Herbert Marsh and Andrew Martin analysed multiple studies looking at the impact of formal vs informal communication on the effectiveness of online learning.
The studies they looked at covered four primary aspects of informal vs formal communication:
- The use of first/second person vs third person language – ie talking about I/we and you.
- Adding sentences which directly address the reader – for example “Let me tell you what happens when lightning forms…”.
- The use of polite requests rather than direct commands (e.g. “Why don't we save the factory now?” vs “Save the factory now”) – just like we would do if we were speaking to a friend face to face.
- Making the author's view and personality more visible.
Students who studied from more conversational instructions rated them as more friendly and less difficult. And when there was a more personal and conversational style in the writing, students remembered the material better and were able to transfer that knowledge to new problems.
In other words, when it comes to online learning: informal wins.
Why does an informal, conversational style work?
Click here to find out why…
Posted 25th August 2015.
Got this in my Linkedin Inbox yesterday. It's the first message from someone I connected with a couple of days ago and it's a perfect example of how NOT to build relationships.
First off, it begins with a lie. Or at least an inaccuracy. I didn't reach out to her, she reached out to me to connect.
So immediately I'm on my guard. Either this is a canned message or she's hitting up so many people she can't remember whether she reached out or I did. Or she's trying to fool me into misremembering and thinking I reached out.
Then there's a beautiful line. The sort that annoys the heck out of me.
Click here to read more »
Posted 1st July 2014.
A couple of years ago a load of emails dropped in my inbox proclaiming “Social Media Doesn't Work”.
It was one of those big product launches. You know the ones where a bunch of gurus cross-promote each other's products in turn to create the sense that everyone is talking about the product and that this is the one you must buy (until the next one comes along).
This one was being promoted with the line that “social media doesn't work” and a link to a video that would explain why.
So, of course, I clicked. Who could resist a controversial subject line and topic like that?
What was the great revelation about social media not working?
Click here to find out »
Posted 8th February 2014.
Google “free or low cost marketing” and you'll find a zillion websites, books and coaches offering to teach you how to market your business without spending much money.
And while some of the techniques they preach can certainly be useful, I've found that rushing down the “free or low cost” approach can be a huge mistake for most businesses.
Don't get me wrong. I'm not advocating that you splurge a ton of cash on marketing just hoping it'll work for you. A lot of paid advertising is a huge waste of money for consultants and coaches. But “free or low cost” can be equally as damaging in a more insidious way. Here's why…
Click here to see why “free or low cost” can be a huge mistake >>
Posted 11th January 2014.
If you use blogging, article writing or email marketing as one of your main marketing strategies you'll know that one of the biggest roadblocks you face is being able to consistently produce interesting, valuable material that your audience is going to lap up.
Online you're competing against every other source of information your potential clients use. And that means that articles on “working smarter not harder” or revealing that you should be “working on the business, not in the business” aren't going to get you much attention (other than your audience thinking you're rather short of ideas).
Coming up with stunning new insights from nowhere in everything you write is a close to impossible task. But it is possible to feed the content beast by “borrowing” ideas (completely ethically). Here are some of the ways you can do it.
Click here for the three methods >>