Linkedin Training: Free Webinar with Lewis Howes

** Update: the Linkedin Webinar with Lewis is now over. We got some brilliant feedback on the webinar (check twitter for details!) so thanks to all participants. For those interested, there’s a replay of the webinar available (along with my very best tip for getting clients through Linkedin) by clicking here.  **

I’m hosting a free webinar on Thursday 30th June with Linkedin expert Lewis Howes on how to get more traffic, leads and sales on Linkedin. You can read more details and register below:

Linkedin Webinar with Lewis Howes

I love Twitter and Facebook. Lots of fun. Lots of potential.

But when it comes to actually getting more clients for your business right now: Linkedin is still tops.

I was an early adopter of Linkedin. And once I realised its potential for business development I learnt all I could about how to use it effectively.

I’ve run training courses on Linkedin. My article on Linkedin for Professionals appears as #1 in Google when you search for Linkedin Tips.

In short, I thought I knew it all when it came to Linkedin.

So it came as a bit of a shock at the weekend when I found a whole bunch of high value Linkedin tips and approaches that I’d not even considered before.

I’d bought an online training package called LinkedInfluence – fully expecting it to be the “same old same old”. Instead, what I found were new ideas and concepts that I wish I’d known years ago.

One of the methods on using Linkedin groups hit me so hard I immediately stopped the video playing, went online to Linkedin and implemented it then and there. And I felt like such a fool for not having done it earlier. Come to think of it though – I’m a member of 50 Linkedin groups and not one of them is doing it either – so I wasn’t the only one who hadn’t figured it out for myself.

After watching the first couple of videos I got on to email and contacted the author – Lewis Howes. Frankly, this stuff is too good not to share.

Lewis has agreed to run a 60 minute webinar with me where he’ll share some of the top Linkedin tips and ideas from his online training course.

Now two things you need to know about Lewis:

1. He’s young (annoyingly young for an old guy like me!). I watched the videos thinking “there’s no way this guy can be a real expert – he’s too young.”. You’ll think the same thing too. And you’ll be wrong.

2. He’s not just a trainer or social media consultant who’s turned his hand to Linkedin to make an extra buck. Lewis runs a sports media agency – and he used Linkedin to build that agency. So these are methods that work in the real world – not just in the training room.

The webinar is completely free, and is scheduled for 9pm UK time (4pm Eastern/New York time in the US) on Thursday June 30th.

Lewis will cover how to:

- Generate more Leads for Free on LinkedIn
- Build a targeted community of potential customers
- Increase your Connections by 3X over night!
- Find the Job you have always wanted
- Drive traffic to your website and sales pages
- And more…

If you register for the webinar you’ll get 2 bonus Linkedin videos – one on your headline and one on how to get to the top of Linkedin searches.

You can register for the webinar here:


 
Register for the FREE "How to Generate More Traffic, Leads and Sales with Linkedin" Webinar with Ian Brodie and Lewis Howes


 
 

Now, of course, Lewis is interested in selling more of his online Linkedin training. So at the end of the 60 minutes he’ll tell you more about it and how to get hold of it. There’s no obligation at all – though I bought it myself and recommend it.

If you do decide to buy it, I’ll get a small commission for introducing you (yay me).

But as I say, there’s absolutely no obligation and we’d love to have you on the webinar anyway.

Ian

Linkedin Profiles – My Shocking Findings

Below you’ll find a summary of my top tips for Linkedin profiles. If you’d like more detailed, in-depth training, there’s a replay of a recent webinar I did with Linkedin expert Lewis Howes (along with my very best tip for getting clients through Linkedin) available by clicking here:
 
Replay of Free Linkedin Webinar (and Ian’s best Linkedin tip)

Last night I was finalising a training course I ran today on Linkedin. I was having a quick look round at people’s profiles for good/bad examples – and what I saw shocked me.

First a little bit of background:

In my landmark post 10 Linkedin Tips for Professionals (still showing on page 1 of google for “linkedin tips”!) the very first Linkedin tip I shared was to build what I called a Client Focused profile.

When most people join Linkedin they do one of two things.

After going through the process of telling Linkedin your education and previous jobs you get the chance to create a summary. This is the main thing people will look at when they visit your profile – it’s your opportunity to say exactly what you want them to read when they do so. Most people spurn that opportunity.

Either they put nothing in their summary at all, or they essentially copy the text from their resume and talk about the jobs they’ve had, the responsibilities they’ve held, the achievements they’ve made, etc.

It’s a huge mistake.

Your achievements and responsibilities may be great for a resume – but are you actually looking for a new job right now? Did you join Linkedin to use it as a place to store your resume for all to see? Probably not.

Most of us aren’t looking for a new job most of the time. But we are on the lookout for new clients most of the time.

For the vast majority of professionals, their Linkedin profile summary should be written to give the right impression to potential clients or potential referrers (depending on whether they typically get their work mainly directly, or mainly from referrers).

It’s not hard. Figure what impression you want to give to clients and referrers and write to create that impression in your profile.

Perhaps you want to come across as an expert, or someone who’s approachable and easy to do business with. Or experienced. Or fun. Or empathetic.

Whatever it is, figure it out. And prove it in what you write. Your profile summary is the thing that’s looked at more than any other – and it’s under your control.

It will be looked at by potential clients who you meet and then who check you out online afterwards. It will be looked at by potential referrers who you offer to connect with.

It’s not rocket science. Don’t mess it up.

And yet last night, when I looked at a random set of profiles I was truly shocked by what I saw. They were awful.

I searched for profiles containing “managing director” in the job title.

What I got in the first 10 I looked at were:

2 who had nothing in the profile summary at all.

1 whose summary said “for information go to www.mysite.com/myprofile” (if he couldn’t be bothered to copy and paste a decent profile onto Linkedin what on earth makes him think the people reading his page would be bothered to copy and paste his website address to go and see it?)

1 who just listed some consulting jargon words. Business Process Reengineering, ERP, etc.

3 Who said nothing about themselves – just what their company did. No personal connection at all.

1 Who told me all about his vision, his favourite mottos, the rules he lives by (but nothing about what he might be able to do to help me).

And only 2 who had reasonably descriptive profile summaries that actually said who they worked with, and how they helped them – so that I was able to see whether I’d be interested in connecting with them further.

And these were all very senior people.

Frightening really.

Linkedin Funnies

Sparked by reading a colleague’s rather amusing recommendation on Linkedin, I’ve decided to start collecting “Linkedin Funnies”. If you spot something funny on Linkedin – either in a profile or recommendation or wherever – then please leave a comment on this post.

Here are the funnies I’ve found so far:

The first recommendation, to my mind, is a work of sarcastic genius:
Linkedin funny

Next is a rather nicer recommendation:

Linkedin funny

The third is perhaps not laugh-out-loud funny – but is quite well done:

Linkedin funny

So do you have any better examples of funny profiles or recommendations? Drop them on a comment or email and I’ll get them up here.

Thanks!

Is it better to be Truthful, or Interesting?

I’ve just had a rather heated argument with someone on a Linkedin discussion group that’s had the side benefit for me of clarifying what I feel is the “right” way for professionals to promote their businesses.

I’ll summarise the background briefly:

The person in question posts regular articles on a Linkedin group I’m a member of. His posts are pretty much “best practice” from a copywriting perspective. The headlines are always controversial and intriguing – they always make you want to read the article. And the articles are well written, opinionated and again, controversial.

Essentially, he’s differentiating himself through his writing. He’s not bland – he has clear points of view that I’m sure attract a lot of readers.

Last week, however, he posted on a subject I know something about. The business value of Twitter.

In a post entitled “Twitter is for Twits” he opined on how Twitter was a complete waste of time for businesses.

This is where it became intriguing for me. His headline was effective – it got people to read the article. The article was well written and got across a clear point of view.

The trouble was, I know a lot about using Twitter to get new clients. Both from my own experience and from others who I’ve talked to in depth about how they’ve used twitter to win new business. And my experience was very different.

His position massively oversimplified reality. In my experience, Twitter can work well for some people, in some circumstances, and used in certain ways. It’s not a simple black or white, good or bad situation. Just like any other business development or lead generation channel, it requires careful thought to figure out if it will work in your circumstances, and to figure out how best to use it.

I wasn’t the first person to answer the post – someone else posted a really thoughtful reply full of examples of how twitter could bring value. I posted my experience. I explained that I had 50,000 followers so I had some experience in the matter – and I went on to describe both how I had won (at least) a couple of clients via twitter and how others had done so with rather fewer followers but using a strategy of building deep relationships with a small number of people.

A few days later I received a Linkedin direct message from the person saying he was going to make a second post effectively using me as an example of how twitter was a waste of time because I had only won two clients despite having 50,000 followers.

I replied saying that that would be misinterpreting the facts. I use twitter for 10-15 minutes per day – and not every day. Getting two clients (and probably more, as I can’t track all the clients who initially found me via twitter) and a bunch of other side benefits for 10-15 minutes per day in my spare time when there’s not much else I can do for business development is actually a pretty good ROI in my point of view. Especially since I’m really, really expensive so those clients are very high value.

I also explained that whether twitter would be a valuable investment for people was not a simple question and required thorough analysis, not a blanket answer. And that I typically advised clients not to try to build large followings, but to use twitter to help build deeper relationships with a small number of potential clients.

Today I noticed he had gone ahead and made a new post on the Linkedin group exactly as he’d said. He’d completely ignored all the information and explanation I’d sent him.

Instead he made up a spurious calculation of how many people I must have touched with tweets over a year and claimed that only getting two clients from that “captive audience” viewing my tweets was an awful ROI.

Now measuring success with twitter in terms of new clients per tweet is like measuring success in advertising in terms of new customers per reader of the publication you’ve advertised in. Never mind that the one customer you got spent $1m and the advertising was free. Apparently it must have been a bad ROI because number of new customers per reader was low!

What he did was in many ways good copywriting. He continued to have compelling headlines and interesting, controversial and well-written material in his post.

But it was bad, bad advice. Worse, he deliberately gave that bad advice despite knowing better.

I can forgive him the initial post. We all sometimes write on a subject we’re not experts on but which we feel passionate about. And sometimes we’re wrong.

But I gave him detailed information which he then ignored when writing the second post.

Knowingly writing misleading information just to make an impact is wrong.

It may attract more viewers. It may build your reputation. it may make you more popular with people who share similar viewpoints.

But it’s wrong.

People reading it will make bad decisions as a result that will cost them significant time and money – or worse.

And that brings me to my point.

As someone who writes a lot, I’ll admit to trying to construct intriguing or controversial headlines to get more clicks to my site or readers to my articles. I’ve even constructed headlines to try to help my ranking in google.

But as professionals our primary duty is to our clients. We must give them the very best advice we can – not just say what best promotes ourselves.

Now sure, I may not be right all the time. And my passion may get the better of me and cause me to write or say something when I’m not in full possession of the facts.

But it is our absolute duty as professionals not to twist or ignore information to best serve our own interests.

So it’s most definitely best to be truthful.

Interesting gets more readers and more traffic. But truthful is the right thing to do.

And it allows me to sleep at night.

And I like to think that in the long term, it wins loyalty and trust.

How to Use Linkedin to win new business: poll results

Below you’ll find the results of a poll I ran on using Linkedin for business development.
 
If you’d like more detailed, in-depth training, there’s a there’s a replay of a recent webinar I did with Linkedin expert Lewis Howes (along with my very best tip for getting clients through Linkedin) available by clicking here:
 
Replay of Free Linkedin Webinar (and Ian’s best Linkedin tip)

As you might know, as (apparently!) a Linkedin Expert, I’ve been asked by Cisco Webex and Linkedin to do occasional blog posts related to the European Business Awards they’re running.

One thing I was interested in finding out was how people were using Linkedin to win new business. Many people, myself included (in this article on Linkedin tips for professionals), have written on the topic and given ideas and recommendations based on our own experiences and private research.

But I wanted to know how this was playing out in practice.

Never mind the theory, how are people actually winning business via Linkedin in the real world?

Webex were kind enough to run a poll for me in the Business Awards group asking people what they’d found to be the best way of winning new business via Linkedin.

We had 256 respondents. Of course, the results have an inbuilt bias as they’re not from the full Linkedin population, but from those who have participated in the Business Awards group. But they certainly give a good picture of the different ways people are actually using Linkedin effectively.

The Results: Just How Are People Using Linkedin to Win New Business?

The poll question asked was “What has been the best way you’ve found to win new business using Linkedin?”. Like all Linkedin polls, respondents were allowed to pick one answer only.

First up: Overall results from all respondents

Overall Business Development Poll Results

That “Finding new connections” came out in 1st place is no surprise. The way Linkedin works makes it ideal for connecting with friends of friends. And that’s been the main focus of most of the advice given about how to get new clients through Linkedin: using search and asking other to refer you.

But what was a surprise for me was that “Reconnecting with old contacts” was only just a few percentage points behind it in 2nd place. Remember, the question wasn’t just about how you use Linkedin generally or for fun – it asked respondents about the best way they’d found to win new business. And nearly 30% of respondents were primarily getting new business from reaching out to old contacts they’d lost touch with.

When you think about it, this makes sense. Our old contacts (in the main) already know and trust us – whereas new connections don’t. And the obvious initial question “what are you doing now?” can lead to interesting follow-ups: “oh really, funny you should say that, we were looking for someone to…” or “actually, I know someone who is on the lookout for…”. Although this is not something that’s happened to me personally, a number of people I’ve spoken to have said this has worked well for them. the contacts they’ve reconnected with have often been in a position to pass on work to them.

Linkedin’s pretty good at recommending names to reconnect with. And the more old contacts you connect with, the more it seems to recommend other, similar contacts.

So perhaps my biggest recommendation emerging from this survey is that if you want to use Linkedin to win new business, don’t just focus on trying to find new connections: look at re-establishing contact with some of your old colleagues and clients.

Results by Company Size

There weren’t really many differences between responses of different levels of seniority of respondents. But where there was an interesting difference was when you look at the results by company size.

Linkedin Business Development Poll Results By Company Size
You can see here a clear difference in the response of medium sized firms.

There were a significant number of responses from these firms (44), yet none of them found either contributing to discussions or deepending relationships to be good uses of Linkedin to win new business.

It’s difficult to make a lot of sense of these results. Perhaps medium firms are less specialist than small ones – and hence don’t get value from sharing their expertise in discussions. But then why would large firms and corporates firms see value in it?

Without knowing the answer, what is clear is that few medium sized firms have found value in this. Yet it’s often a strategy recommended by experts in Linkedin.

My own experience is that I’d be wary of investing a lot of time in using Linkedin discussions (either in groups or the Q&A section) to try to win new business. Yes, you can establish yourself as an expert. But I’ve known many people invest a lot of time into building this expert status who’ve yet to see any work as a result from it. Not that no one has – but it does seem very hit and miss and difficult to predict in advance if it’s going to pay off.

Results by Gender of Respondent: Stereotypes confirmed?

This is another area with markedly different results by group.

Linkedin Business Development Poll results by gender

Firstly, there were a lot more men answering the poll than women: 192 to 64.

But more interestingly, the big difference is that for men, the strategy they report as being the most effective at winning new business by far is finding new contacts. For women it’s a much more balanced picture. They get new business by reconnecting with old contacts more than men. They get business by deeping relationship with existing contacts more than men. And they get business by having their profile found more than men. In short, it plays right in to the stereotype of men as aggressive hunter gatherers – going out and looking for new business. While women spend more time nurturing old and existing relationships to win business.

Now this may be because we’re playing to our stereotypes and if we tried alternative approaches we’d have success. Or it may be that women really are better at ‘relationship stuff” than men (I’m sure a woman wouldn’t call it “relationship stuff” either). Either way, it’s worth testing further.

What Does it Mean?

The main thing I’ve learned from this is to challenge my own assumptions. I’ve written quite a bit on Linkedin, discussed experiences with many people, and read widely. But it was still a surprise to me to find out how many people were using the “reconnection” strategy so effectively, or the differences between medium sized businesses and others, or the differences between the experiences of men and women.

In future I’m going to be a little more wary of assuming that because a certain strategy has worked well for me that it’s the best one for others.

And, of course, I’m going to start reconnecting…

So that’s my interpretation of the results? What do you think? Hit the Comments below to share – it’s much appreciated.

Linkedin News and Leadership Poll

Regular readers will know I’m a big fan of Linkedin as a business development tool for professionals (see 10 Linkedin Tips for Professionals for my guide to the best ways to use it).

I’ll be doing quite a few more Linkedin posts in the upcoming weeks. Some of them will be further ideas on using Linkedin for business development. But some will be more news oriented.

The reason for that is I’ve been asked to blog about and comment on the upcoming Linkedin European Business Awards 2010.

As you may have seen in the press, Linkedin and Cisco WebEx are sponsoring these awards and are running a large poll over at www.linkedinbusinessawards.com to get votes for the Start Up, Leader, Business Innovation and Rising Star of the Year.

The judges for the Grand Prize are Pierre-Yves Gerbeau (of Millenium Dome rescue fame), Reid Hoffman (Executive Chairman of Linkedin) and James Campanini (Director of Cisco WebEx for EMEA and LATAM).

During the run-up to the awards, they’ll be holding a variety of discussion events and polls. As a blogging partner for the event I’ll be getting exclusive access to these and will also be able to pose questions to the judges. I’ll be posting the results up here.

The first thing I’ve got a sneak preview of is a poll they’ve been running on leadership.

I don’t claim to be a great expert on leadership, but I’ve run and analysed quite a few surveys in my time.

The basic question they asked was What do you think is the most important factor in Leadership?

The possible answers were:

  • Character
  • Knowledge
  • Communication
  • Vision
  • Drive

Very surprisingly, despite the dominant stress on Vision, Drive and Character in the literature on Leadership, the overwhelming choice of the 608 respondents (so far) was Communication:

What do you think is the most important factor in Leadership?
Overall Results

Overall Results: Communication rated most important factor in leadership

Does this really mean that communication is the most important factor in leadership?

Not really – after all, a poll is only telling you the opinion of people – it’s not measuring which factor has the most impact in practice. But it does highlight something I believe is rather important.

In my experience, what polls like this actually measure is the most pressing related issue at the top of the minds of the participants right now. If you ask us what the most important factor in leadership is, or teamwork, or business development excellence; we never really give our objective, dispassionate view of the absolute importance of the factors. What we give is our view on what we are most missing out on right now.

In this case, the poll is highlighting that most participants see a problem with the level and quality of communication of their leaders (or they see it as their main challenge if they’re a leader themselves). It’s impossible for anyone to know for sure, objectively whether communication is more important than vision. But they answer with their gut feeling. And if currently they feel they’re not being communicated well enough with, then that’s what they’ll answer.

The results were pretty consistent across gender, and also across the different sizes of companies respondents worked for. With the exception that communication was (understandably) viewed as even more of an important factor in very large enterprises.

Results across job role were similar too – with the interesting discrepancies that engineers don’t seem to care about their leaders having character, IT people not seeming to care about them having a vision, and sales people not seeming to care if they had drive.

What do you think is the most important factor in Leadership?
By Job Function

Leadership poll: Engineers don't care about character!

Perhaps the most interesting result was the variety in responses across age groups:

What do you think is the most important factor in Leadership?
By Age Group

Leadership poll: 25-34s worry more about communication
There’s a big difference between the scores of the different age groups here (discounting the 55+ group which is obviously a very small sample size).

It seems that as young people enter the workforce, they have a fairly balanced view of what is needed from leadership. However, those in their mid 20s to mid 30s are focused much more than anything else on the importance of communication with leadership (or the lack of it). Then those from 35 upwards are less concerned with communication and again have a more balanced perspective on leadership issues.

The results could be read 2 different ways.

On the one hand, you could interpret this as meaning that the 35+ group are more senior and closer to their firm’s leadership – and so are being communicated effectively with, whereas the younger cohort of up and coming staff aren’t.

On the other hand you could view it as a demographic shift. Those of us of a slightly older generation don’t expect so much communication and interaction with our leaders. But 20 somethings are used to being able to connect closely with their idols through the media or directly via twitter, and follow their exploits and outpourings on blogs, comment columns and gossip sheets. It could well be that this generation needs to be communicated with more, and in different ways.

I don’t have the answers to this, of course. But it’s interesting food for thought.

I’ll be doing another Linkedin post shortly with a quick hint on using status updates. And I may well have some news about another interesting poll that’s being run.

Disclosure: I’m not being paid or given anything to support this event. I’m a big user and fan of Linkedin, but I’ve never used WebEx at all so can’t comment on it’s effectiveness as a business tool (although I might give it a whirl sometime in the next few months)

Meet: Lawyers – great idea

Meeting a lawyer over coffeeOver on my (small but very friendly) Rainmaker Network Linkedin group we’ve been discussing using Linkedin for business development in professional services.

One idea I’d not heard before came from Julian Johnstone. He’s set up a group called Meet: Lawyers where lawyers who are travelling can set up “meetings for coffee” with other lawyers in the cities they’re visiting.

One of the best sources of referrals for many professionals is other professionals in the same field. This might either be in complementary or non-competing specialisms (a lawyer in a corporate practice referring to a divorce lawyer in a family law practice for example) or even from direct competitors (a divorce lawyer recommending a “competitor” as they clearly can’t represent both sides in a case).

Sometimes professionals are asked to recommend people in other locations – and small firms are at a disadvantage here as they often don’t have good contacts outside the town they practice in.

The Meet: Lawyers idea really helps with this. And for a lawyer alone in a different city, provides a bit of social contact too (hey, someone’s got to feel sorry for lawyers).

Check out Julian’s group here

10 Linkedin Tips for Professionals

Below you’ll find a summary of my top tips for Linkedin. If you’d like more detailed, in-depth training, there’s a there’s a replay of a recent webinar I did with Linkedin expert Lewis Howes (along with my very best tip for getting clients through Linkedin) available by clicking here:
 
Replay of Free Linkedin Webinar (and Ian’s best Linkedin tip)

Interest in Linkedin from lawyers, accountants and other professionals has taken off in recent years. And it makes sense. Despite the hype over Twitter and Facebook, Linkedin offers the greatest opportunity for professionals to make connections that lead to business.

Never one to skip jumping on a bandwagon, here are my top 10 Linkedin tips for professionals:

How to Become a Linkedin Expert

1. Make your profile client focused

The first thing people do when they join Linkedin is to create a profile. And since Linkedin has slots for your previous job roles, qualifications, etc. there’s an almost overwhelming temptation to make your profile look like your CV.

Resist that temptation.

When you first meet potential clients you don’t rattle off a huge list of companies you’ve worked for and the responsibilities you’ve had – that would bore the pants off them. Most effective introductions focus on who you help, and what problems you help them solve or results you help them achieve. Then if asked more, you say a bit more about what you do – and give a little “backstory” as to why you are uniquely qualified to help.

Linkedin is for making connections – and for the majority of professionals that means clients and business partners, not recruiters.

You need to design your profile to have the impact you want on those connections. Treat it like your introduction at a networking meeting.

Despite the ease of just uploading your CV details, most potential clients and business partners won’t get value from seeing the details of your previous roles. Job titles, main achievements and company names can help give you credibility (and make it easier for others to find you) – but don’t include all the details you would on a job application.

Don’t take Linkedin’s category names too seriously either – use whatever space you have to give the impression you want to give. I use the “Specialities” section, for example, to include a list of my services (in client focused terms, of course).

2. Get connecting – but…

Linkedin works on connections. The most powerful use of Linkedin is to find new clients and business partners through the search function or directly via your contacts connections. The more direct connections you have, the more opportunities you have to connect. I still see people who’ve made all the effort to set up their Linkedin profile – but who have so few connections that they don’t get any benefit.

The Linkedin toolbar for Outlook provides an easy way of inviting the your Outlook contacts and people you email regularly to connect with you.

However, there’s a catch…

3…Choose your connection strategy carefully

There are two very different strategies to connecting on Linkedin: “Open Networking” and “Trusted Partner Networking”.

In business networking generally, the value you get from your network is a product of the size of your network, and your ability to “convert” connections into productive business (work, a referral, etc.). You can grow the value of your network by getting more connections, or deepening the strength of each connection (getting to know people better, helping them out, etc.)

On Linkedin, one strategy for getting value is to be an “Open Networker” or LION (LinkedIn Open Networker). Open Networkers focus on growing the size of their network by initiating and accepting connection requests from as many people as possible. Open Networkers typically have many thousands of connections. This means that when they search for useful relationships (potential clients or business partners), for example looking for  contacts in specific companies, or geographies or with specific interests or job titles – they are much more likely to find them (exponentially more likely because of the way Linkedin connections work).

The downside of this strategy is that with thousands of connections you don’t know each one very well, if at all. You’re essentially using Linkedin as a giant Rolodex or telephone directory rather than as a way of making deeper connections. That’s neither good nor bad – it just means that if you find someone you want to connect with through one of these “shallow” connections, you’re unlikely to get a strong referral to them.

The other strategy is to have fewer but deeper connections – a “Trusted Partner” strategy. Here you only connect to people you already know and trust. Most likely from face-to-face interaction, but possibly from online interaction too.

With this strategy you have less chance of finding someone via a search because you have less connections. But if you do find someone, it will be through someone who knows and trusts you – and they will be able to give a strong referral to you and put you in touch with the person you’re interested in connecting with.

The downside to the “Trusted Partner” strategy is that it’s a bit like going to a face to face networking event and only speaking to the people you already know. You deepen your relationship with them – but you don’t build any new relationships.

Personally, I take a “middle way”.

I don’t actively go out and connect with huge numbers of people. But if someone wants to connect with me, and their profile looks interesting – then I’m very happy to connect with them, even if I don’t know them. If they do turn out to be a “spammer” (I’ve only had this happen once with over 1,000 connections) then I can always disconnect.

This way, my network expands significantly. I meet new people who may turn out to be helpful to me, and I may be helpful to them.

I always try to take the time when people connect with me to send them a message to start a conversation rather than just accept the connection but never speak to them. That way we find out more about each other and it may leed to interesting and valuabel discussions.

4. Use Search to find potential clients and business partners

Many people get going on Linkedin but fail to use it to help their business. One of the most effective ways to gain business value from Linkedin is to find potential clients and business partners.One of the things I do in my consulting practice is to help clients get more referrals for their business. And one of the key things I teach them is to be very specific in who they ask to be referred to.

Linkedin allows the ultimate in specificity. You can search for exactly who you want to be referred to – by company, by geography, by name, by job title, etc. And you can search across your entire network at once. Or you can look at the contact list of an individual to see if there’s anyone you’d like to be connected to.

Once you’ve identified people you’d like to be introduced or referred to, rather than try to connect them directly, give your mutual connection a call and ask them if they can connect you. That’s much more polite than going directly, and it’s much more likely to be successful.

5. Give testimonials to get them

Testimonials are very helpful to have on your profile. They’re a clear indication of the quality of your work and the relationships you form.

But begging for a testimonial isn’t a great strategy.

If you want to get testimonials, use Linkedin to give them to people you’ve worked with and who have done a great job for you. Linkedin will show them the testimonial to approve, then ask them if they want to reciprocate. They probably will.

6. Have a helpful headline

When people find you in searches on Linkedin, or when you contribute to Group discussions or in the Linkedin Answers Q&A section; the initial thing they see is a little box with your name, photo, and your “headline”.What most people have in their headline is their job title. “Owner at XYZ Company” or “Principal consultant at ABC Ltd”. By default, unless you change it manually, Linkedin takes the headline from your last job title.

Unfortunately, this doesn’t give people a clue as to whether you might be able to help them, or might be interesting to connect to.

You should treat your headline like your introduction when networking. Focus on what you can do to help people.

My headline, for example is “Helping Professional Services Firms Attract More Clients and Win More New Business”. It’s much more useful in telling people what I actually do than using an “offical” job title like Managing Director. That will get more people to click through to my profile and maybe begin to interact with me.

You can edit your Headline via the Edit My Profile option.

7. Join Linkedin Groups to connect and interact

Linkedin groups are essentially discussion forums for specific interest groups. They allow you to find out the lates news, and to join in debates on topics of interest. You should be joining groups both of interest to you professionally, and the groups where your potential clients “hang out”.

I’m a fairly active poster on the Law Marketing group for example. I try to answer questions and be helpful. It’s all part of building my personal brand as someone who’s knowledgeable and experienced in the field of professional services marketing & business development.

The same is also true of the Linkedin Q&A section. Post sensible answers or pose sensible questions and over time you’ll develop a reputation for knowing what you’re talking about.

8. Use Status Updates to subtly remind your contacts of what you do

Linkedin status updates are a nice way of helping to stay top of mind with contacts. If you were to call or email all your contacts any time you did something small but interesting, it would quickly become seen as pushy or spammy. But updating your status is an non-intrusive way of getting a gentle reminder out.

Depending on their settings, your contacts will get a regular email with a summary of the status updates of their contacts. And they will see the updates on their Linkedin homepage. Mostly it will just be “so and so updated their profile” type messages. So if your status update has something interesting in it (“Ian has just run a seminar on consultative selling skills”) it will remind them of the sort of thing you do and may even trigger them into action.

Recently, for example,  I put up a status update saying I’d run a training course on Marketing for Consultants for the Institute of Business Consulting. That prompted one of my old colleagues to get back in touch and we came to an arrangement about sharing training material.

Using the ping.fm service allows you to update the status of other social networks like Facebook and Twitter simultaneously.

9. Watch others’ status updates to initiate contact

Keep an eye on status updates from others – it can be a good opportunity to get back in touch – especially if they’ve changed jobs or have set out on a new venture. Even small status changes can help give you something to start a conversation – the sort of smalltalk needed to keep dialogues and relationships going in between more meaty topics.

10. Proactively link others together who you think may benefit

Don’t wait for others to initiate a request to be linked up to your other contacts. Review your contact list regularly looking for ways to add value to them. One good way is to offer to link them up with potential clients or partners for them.It’s not super easy to do this using Linkedin functionality – I find it’s easier just to email both and suggest they make the connection themselves.

The tips I’ve outlined are for professionals who want to use Linkedin to help them grow their businesses and their careers through what is essentially the online equivalent of normal business networking.

It’s not the only way to use Linkedin. For years I used it mainly to reconnect with old colleagues I’d lost touch with.

But it’s certainly a good way to use Linkedin that can deliver real business results.

Postscript: A Tribute to Sir Bobby Robson
As I was writing the initial draft of this post I heard about the death of Sir Bobby Robson.

Bobby was a legend in the North East where I was born. I was at his last public appearance on Sunday in a charity rerun of the classic Italia 90 World Cup Semi-Final between England and Germany.

When Sir Bobby appeared at the start of the game in his wheelchair it was clear he was very ill. But what was clearer still was the affection and respect he was held in as the crowd stood in unison and clapped his every movement. There were tears running down the cheeks of everyone in my family: men, women and children, as we saw what was the last stand of a truly great man – and one who brought back pride and dignity to football in the North East.

From the tributes that have been pouring in today, it’s clear just how highly he was regarded by everyone who knew him. A common theme across the quotes is just how selflessly Robson gave to help others. From taking players under his wing and being a second father to them, to inviting fledgeling managers to learn from him and always being available for advice and mentoring. To tie crudely back to my theme in this post: if you can bring just some of that selfless giving to the way you network and use Linkedin; if you can help others, make connections, answer questions; then you’ll be repaid amply in return.

Are You Sales Averse? July Issue of Outside In Newsletter Published

Are You Sales Averse?Let’s face it: professionals hate selling.
Consultants like me hate selling. Architects and surveyors hate selling. Accountants hate selling. And lawyers: lawyers really hate selling.
And we don’t just hate the act of selling. Many of us hate the entire concept of selling. We feel it’s beneath us. It’s demeaning. We’re experts in our field – we shouldn’t need to sell.

Most professional firms can’t even bring themselves to call it selling. It’s business development or client relations. Not selling.

If you, or others in your firm ever get these feelings, then this article from my old Outside In Newsletter is for you:

Are You Sales Averse

The lead article focus in-depth on Sales Aversion – the peculiar dislike we professionals have of selling. We look at it’s cause and most importantly, how it can be cured.

There’s also a Quick Tip on LinkedIn Profiles (a really powerful, yet simple to implement change to your profile that has a huge impact on how you’re percieved).

The Rainmaker Network now Open for Business!

The Rainmaker Network Website

My new “baby” has just launched: The Rainmaker Network

The Rainmaker Network is a worldwide free to join network (hosted on Linkedin) focused on helping partners, marketers and business developers in Professional Service Firms to attract new clients and win new business.

The network provides a forum for debate, discussion and help for all those involved in selling professional services – from law firms to consultants & coaches to accountants, surveyors and architects.

The network has three components:

  • A Linkedin Group allowing members to connect together
  • A forum to allow discussion, debate and requests for help and information
  • A resource site: Rainmaker Resources with links to the leading professional services blogs, podcasts, videos, articles and resources on the web

Membership of the network is free. To sign-up, join the Linkedin Group. That will give access to the discussion forum and allow you to connect with other members.

If you’re a consultant, lawyer, accountant, surveyor, architect or otherwise involved in selling and marketing professional services – sign Up Now to begin enjoying the benefits of an active support community and gain access to free, expert advice and support from your peers in professional firms.