Posts tagged as:

body language

Debunking the myths of non-verbal communication

9 January 2008

93% of communication is non-verbal. Everyone knows that. I’ve lost track of the number of times I’ve heard this in sales training sessions or read it in books, articles and blogs. Sometimes the stats are qualified further, for example: “One study at UCLA indicated that up to 93 percent of communication effectiveness is determined by [...]

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